by Rebecca Batisto | Jul 21, 2021 | Hiring Advice, Uncategorized
A good call center agent provides helpful information and answers to customers’ questions, comments, and concerns. A great call center agent will increase sales, avoid lost opportunities, and on top of that, recommend the business to others. Without a solid...
by Rebecca Batisto | Nov 11, 2020 | Blog
Is your business ready for Cyber Monday? Black Friday is one of the busiest shopping days of the year. You’ve likely seen multiple stories on the nightly news about boisterous crowds forming in front of stores, eager to make their way inside to grab up the...
by Rebecca Batisto | Nov 4, 2020 | Blog
Are you planning a bumper day of sales this Cyber Monday? You need to make sure your website can handle that rise in traffic. If you’re a small business owner or are head of IT for an online sales site, our team of remote workers can help you get set up and...
by Rebecca Batisto | Aug 4, 2020 | Hiring Advice
COVID-19 and stay-at-home guidelines have entirely changed the way we work. Countless employees have started to work from home, protecting both themselves and their coworkers. Even as quarantine restrictions begin to loosen across the country, it’s becoming...
by Rebecca Batisto | Jul 24, 2020 | Blog, Career Advice
Would you believe that most organizations have had more video conference calls in the last four months than they have in the last four years? COVID-19 and stay-at-home guidelines have entirely changed the way we communicate with our co-workers. Even though the...
