Outsourcing seems to be the way more and more businesses in the U.S. are working these days. But why is outsourcing becoming a corporate standard and why outsource to the Philippines? Let’s explore…
“BUSINESS ACTIVITIES SUCH AS PAYROLL SERVICES, MARKETING, HUMAN RESOURCES, ACCOUNTING, AND CALL CENTERS ARE ALL EXCELLENT OPTIONS FOR OUTSOURCING AS THEIR PROCESSES CAN BE CLEARLY DEFINED AND THE OUTCOMES MANAGED AND TRACKED EASILY.”
Is Outsourcing A New Idea?
Outsourcing is not a new endeavor. U.S. companies have been sending work overseas for decades, choosing specific tasks that can be done more efficiently using skilled workforces.
More recently, The Philippines has grown its Business Processing Outsourcing (BPO) capabilities and is attracting companies that are seeking ways to reduce costs and focus on growth back at home.
Business activities such as payroll services, marketing, human resources, accounting, and call centers are all excellent options for outsourcing as their processes can be clearly defined and the outcomes managed and tracked easily.
Why Choose The Philippines?
The Philippines has steadily climbed to the number one country for business owners who are looking to outsource their non-core functions. Some of the reasons this country is leading the BPO pack include:
- A high concentration of English-speaking workforce.
- A highly-educated and highly-motivated employee base.
- Strong government support for BPO work through tax incentives, infrastructure, and university partnerships.
- Cultural compatibility with the U.S. and its partners.
- Cost-effective workforce with high-quality output.
What Positions Are Being Outsourced?
HR Support: Outsourcing gives companies the power to set up their operations on their terms quickly. BPO providers take care of the HR requirements, providing highly-educated, English-speaking personnel, leaving teams free to focus on growing the operation, and capturing revenue.
Corporate Functions: A growing business needs the assistance of a dedicated back office team to handle accounting, bookkeeping, payroll, IT, and administrative support. Outsourcing to highly-motivated offshore resources to take on those tasks leaves teams free to focus on building the organization more effectively and efficiently.
Sales: A dedicated, English-speaking team offshore can expand the inside sales team into new markets. The company trains and retains the outsourced sales representatives just as if they were in the corporate office. As a result, they know the company’s offering completely and can effectively promote its value to customers.
Digital Marketing: Companies can extend their digital footprint using a highly-educated offshore team that acts in concert with headquarters. Motivated digital marketers can assist Search Engine Optimization (SEO), Search Engine Marketing (SEM), Pay Per Click (PPC) Advertising, Social Media, and Email marketing in support of stated revenue targets.
If you want to understand if outsourcing is right for your company, contact Raso. Our team is versed in the advantages of outsourcing and can make the transition to outsourcing turnkey.