by Rebecca Batisto | Nov 2, 2021 | Blog, ServiceNow, Technology
You need reliable ServiceNow subject matter experts. And, now more than ever, clients are requiring experience outside of the standard ITSM and branching into HR, Accounting, Legal, Logistics, and other areas. Rather than wasting time training someone who’s unfamiliar...
by Rebecca Batisto | Nov 2, 2021 | Blog, ServiceNow, Technology
Skip To Sections: Align Business Interests Build An Onboarding Packet Brand Management Collaboration Tools The Raso Story Related Blog Posts 59% of businesses surveyed for Deloitte’s 2016 Global Outsourcing Survey said the main reason for outsourcing was to cut...
by Rebecca Batisto | Nov 2, 2021 | Blog, Hiring Advice, ServiceNow, Technology
Many businesses are shifting to online platforms and remote communication in light of COVID. As a ServiceNow Partner, you are at the forefront of helping your clients pivot and create responsive online systems to adjust to this new normal. Utilizing staff leasing to...
by Rebecca Batisto | Jul 27, 2021 | Blog, ServiceNow, Technology
Zoom.us reported, the maximum number of daily meeting participants, both free and paid in December 2019, conducted on Zoom was approximately 10 million. In March of 2020, that number reached more than 200 million daily meeting participants, both free and paid. (Zoom)...
by Rebecca Batisto | Jun 8, 2021 | Blog, Career Advice
The term call center sounds extremely outdated. When people see job openings for these positions, they’re surprised they still exist. Yet, you’d be shocked at the number of people who prefer to speak to real people for customer service. A study by Statista...